Support FAQs
Q: Why can't I get a good signal strength?
A: You need at least 4 out of 5 bars showing for good signal strength. If you are mobile, say in a boat, you may be able to move closer to the access point. Otherwise, it may necessary to install a long range bridge. See our map for access point locations.
Q: I have internet service but some of my network services are not working.
A: If you have basic email service and it's working properly but you have VPN or other special internet services, you may have to contact Stagecoach Wireless regarding configuration issues.
Q: I show 4 bars but cannot connect to the internet.
A: Make sure your firewall is properly configured.
Q: Should I disable my firewall?
A: Never.
